Shipping & Returns
Shipping
When will I receive my order?
Depending on the shipping you select at check out, your order will arrive between 3 - 8 business days. Please allow up to 1 - 2 business days for us to ship out your order.
When will my order ship?
Please allow up to 1 - 2 business days for us to ship out your order. Orders are typically not shipped out on Sundays.
How can I track my order?
Once your order is shipped you will receive an email with tracking info. If you have any questions about an order please email hello@theclosetclub.net.
Do you ship outside the US?
Since we're still a small self-run business, we're currently only shipping to the US. Stay tuned… we will be shipping internationally in the next few months!
Is shipping free?
All orders over $150 USD are free!
Returns
Do you accept returns?
Due to the nature of vintage and pre-owned selling standards, we're unable to accept returns. Each piece is a one-of-a-kind from our sellers' closets, and once it's gone, it's gone!
What if an order I receive is damaged?
If you think you received an order that was damaged in transit or does not reflect the quality listed, please email hello@theclosetclub.net so we can make it right.
How can I contact you about an order?
You can always contact us for any reason at hello@theclosetclub.net. If you believe you received an order that was damaged in transit, not what you ordered, or does not meet the listed quality, please shoot us an email so we can fix it asap!